Ask Mark

Have you ever been in a car accident and felt confused, frustrated, upset, or just didn't understand how the repair process works?

In this series, Mark Probst will answer real questions in the collision repair industry. He'll talk about what's happening in the industry, concerns regarding the repair process, how claims are handled, and what it takes to properly repair a vehicle.

Ask Mark Videos LIst

Why does my estimate keep changing?

When you are in an accident, it is common to get an estimate. It is not uncommon for that estimate to change. In this episode, Mark Probst talks about the common reasons for possible changes.
Do I have to use the body shop that the insurance company recommends?

It's one of the most common questions in the collision repair industry, and the answer might surprise you.
Do body shops overcharge insurance companies?

In this edition, Mark provides insights on how body shops are actually undercharging.
Ask Mark Monday Intro!

Mark Probst explains what the 'Ask Mark Mondays' series is all about and what it will entail.

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